Question
Reply
 
Honor Student
Posts: 3
Member Since: ‎09-03-2010
Message 1 of 5 (15,190 Views)
Accepted Solution

Laserjet 5550 - unable to store job at printer

[ Edited ]

I have a problem with my Laserjet 5550 printer. It will not print jobs with multiple copies. It prints the first copy and then prints a message "Error: Unable to store job at printer.  Reason: Insufficient disk space for this job.  Solution: Delete some files from the disk before resending job."

I checked for stored jobs using the printer menu (Retrieve Job) and there are none.

I downloaded and installed HP Web Jetadmin (as the printer user manual suggested) and discovered the printer. According to the printer data there is no hard disk.

I am running the printer on a small local network and the main computer I use with this printer has Windows Vista.

Can anyone shed any light on this?

 

Regards,

 

Derek {Personal Information Removed}

Hobart, Tasmania

Reply
0
Accepted Solution

Re: Laserjet 5550 - unable to store job at printer

Derek, make sure that Job Storage & Mopier Mode are set to "Disabled".

Also you may want upgrade the 5550 internal memory.



View solution in context
Associate Dean
Posts: 6,983
Member Since: ‎12-02-2008
Message 2 of 5 (15,147 Views)

Re: Laserjet 5550 - unable to store job at printer

Derek, make sure that Job Storage & Mopier Mode are set to "Disabled".

Also you may want upgrade the 5550 internal memory.



Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" below to say “Thanks”!
I am a volunteer posting here on my spare time.
Student
Posts: 1
Member Since: ‎05-14-2012
Message 3 of 5 (10,721 Views)

Re: Laserjet 5550 - unable to store job at printer

l have the same broplem with my hp laser jet 4650n and i dont know how to solve

 

unable to store job at printer delete some files from the disk befor resending this job

 

help me please

Associate Dean
Posts: 6,983
Member Since: ‎12-02-2008
Message 4 of 5 (10,707 Views)

Re: Laserjet 5550 - unable to store job at printer

Hi, how much memory is installed?

Is there a drive also installed?

Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" below to say “Thanks”!
I am a volunteer posting here on my spare time.
Honor Student
Posts: 2
Member Since: ‎02-26-2013
Message 5 of 5 (6,887 Views)

Re: Laserjet 5550 - unable to store job at printer

Cannot figure out how to disable the Job Storage & Mopier Mode.

 

Thank You,

Laura

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation