01-08-2009 02:11 PM
01-13-2009 06:48 AM
01-21-2009 08:12 PM
i agree there has to be some way this printer works on vista , i have download everything HP web site tells me to do but still does not work,
It look like i have to go buy a new printer now , just dumb.
lucky i have a computer using xp so i can actually print stuff for work.
there has to be a soloution-
02-28-2009 07:10 AM
I was having the same problem, and hp support was of no help. It was very frustrating since we had just upgraded to two new 64 bit machines. I eventually found a workaround.
Without the printer connected, go to add printer. Choose hp as the printer type and look down the dirver list for the generic 2800 series driver and install. then connecter printer and it will print fine.
Now you will be able to print, but most of the all in one features you will no longer be able to access from the computers. The software that comes with the printer will not install on vista or windows 7 because it check the operating system and only seems to work with xp. If you find a workaround for this i would appreciate it. I miss being able to scan to pdf.
02-28-2009 10:21 AM
No. I tried them on two different vista 64 bit pcs. I think in you notice that is the consistant experience of most of the posts in these forums.
Also the hp software that comes with the printer will not install on vista or higher because the opperating system is not recognized. I have not found any software upgrades on the hp site, and the software does a search and says it is up to date, just before it says that it can't install because it does not recognize the operating system.
02-28-2009 10:02 PM
03-01-2009 08:17 AM
03-01-2009 10:50 AM
1. Click on the start menu and click on 'Run', and then type 'services.msc' and press the Enter button.
2. In the Services window, look for HP CUE Device Discovery Service, and double click on it.
3. You should see a button labelled 'STOP'. click on that button.
4. Above this, you should find something which says 'Startup Type'. Change that to 'Disabled'
5. Click on the 'Apply' button and close all windows.
and for the printing issue, try to run the Print Diagnostic Utility from the link below.