07-03-2009 09:30 AM
M1522N is six months old --- I've scanned / copied maybe 5 times if I'm lucky.
Yesterday I powered it up and the scanner head moves back and forth trying to find 'home' it sounds like and finally gives up and shows an Error 5 on the LCD panel and says to power down.
This thing is in 'pristine' condition --- no dust, no smudges on the glass -- so any suggestions to 'clean' something, I'm just going to ignore.
I've read threads on other forums about other model HPs that develope this problem and all the 'battles' that people have to fix it, most of which do no sound 'permanent'.
09-29-2009 09:14 AM
This must be a design issue with this printer. I've read countless messages regarding this problem with the N1522nf and all machines appear to be within 1 year old. I have the same problem and I must say the service HP offers is terrible to say the least. I'm having a very difficult time having the machine serviced. Most of HP's service partners say "It not worth fixing better to buy a new one." My N1522nf machine is less than a year old and hardly used!
I don't have an answer to this problem other than try and find someone who can service it.
I'll report back if I find service and the costs.
01-28-2010 04:46 PM
At least you got 6 months. Mine needs to be repaired and its only been 10 weeks!! Hp support keeps asking me if its plugged into a wall, then turn off/on. They won't even think of replacing because its older than 4 weeks! I wish I had read these threads before purchasing. Never again will I buy HP.
06-22-2011 12:00 AM
nho cac bac chi dum em voi!
em co con may in HP m1522n bao loi Scanner error 5 , rui loi Scanner error 8
gio hop scan dung im khong di chuyen nua ma chi nhay den thui, ai biet chi dum em voi!
em xin chan thanh cam on truoc nhe!
02-27-2013 06:47 AM
Kindly provide any solution for the hp laserjet m1522n Scanner error 5.removed & refixed all the componets inside the same,still it appears Scanner error 5. so kindly help me for rectifying this pblm.