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‎09-13-2016 07:50 AM

HP Recommended
Product: HP Envy 4500 series
Operating System: Microsoft Windows 10 (64-bit)

My printer will not accept my new password but it recognzes the the new wifi name but I can't get it to accept the new wiwfi pasword

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-13-2016 08:17 AM

HP Recommended

Reset the printer back to Network Defaults.  Now run the Wireless Setup Wizard from the front panel if it has one.

View solution in original post

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4 REPLIES 4

‎09-13-2016 08:12 AM - edited ‎09-13-2016 08:13 AM

HP Recommended
Make sure you type it in correctly with all capital and small letters.
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‎09-13-2016 08:15 AM

HP Recommended

I did that many many times and I know it is the corect password. I am toally baffled 

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‎09-13-2016 08:17 AM

HP Recommended

Reset the printer back to Network Defaults.  Now run the Wireless Setup Wizard from the front panel if it has one.

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‎09-13-2016 10:56 AM

HP Recommended

Thank you very much, that worked!!

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