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Top Student
Posts: 3
Member Since: ‎09-02-2009
Message 1 of 9 (7,176 Views)

My all in one won't print color correctly.

I have replaced all of the print cartridges.  Is it the print heads?  If so, where is the fastest place I can get these, as I need them ASAP for a big project. 

(I've never had a printer with printheads that come out)

Office Depot doesn't carry them!

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Regents Professor
Posts: 4,502
Member Since: ‎11-17-2008
Message 2 of 9 (7,167 Views)

Re: My all in one won't print color correctly.

Which printer are you using? Where are you from?
I am an ex-HP Employee. Currently inactive on the forum.
Top Student
Posts: 3
Member Since: ‎09-02-2009
Message 3 of 9 (7,160 Views)

Re: My all in one won't print color correctly.

i am using the officejet pro L7780   I'm in the Tacoma, WA area.
Regents Professor
Posts: 4,502
Member Since: ‎11-17-2008
Message 4 of 9 (7,180 Views)

Re: My all in one won't print color correctly.

You can order the printheads from THIS link.
I am an ex-HP Employee. Currently inactive on the forum.
Top Student
Posts: 3
Member Since: ‎09-02-2009
Message 5 of 9 (7,153 Views)

Re: My all in one won't print color correctly.

So it sounds to you like it must be the "Print heads"?  I've never had a printer that had anything but ink cartridges to replace! 
Regents Professor
Posts: 4,502
Member Since: ‎11-17-2008
Message 6 of 9 (7,133 Views)

Re: My all in one won't print color correctly.

Yes, I think it is the printheads. You can try cleaning the printheads from the printer before replacing them. Press Setup>Tools>Clean Printheads. If this doesnt help, then replace both the printheads. You may need to clean them 2-3 times before it starts to print correctly...
I am an ex-HP Employee. Currently inactive on the forum.
Student
Posts: 1
Member Since: ‎10-17-2009
Message 7 of 9 (6,887 Views)

Re: My all in one won't print color correctly.

[ Edited ]

My Officejet Pro L7780 displays a printhead problem with Black/Yellow. I went through 2 new prinheads and still have the same problem. I have followed all the troubleshooting and have been in contact with Customer Support, but no solution. First e-mail from HP: my printer needs to be replaced and I will be sent a new one. Second e-mail from HP: Printer is out of warranty and new one will not be sent.

After researching the product further, I find 100's of people have the same problem with their L7780, with no resolve from HP. My printer is just over 2 years old and I believ it is defective. <text deleted>

Message Edited by WendyM on 10-20-2009 07:31 AM
Student
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Member Since: ‎06-03-2010
Message 8 of 9 (5,756 Views)

Re: My all in one won't print color correctly.

I have the same exact problem. Did you get any resolution from HP?

Student
Posts: 1
Member Since: ‎08-01-2012
Message 9 of 9 (2,415 Views)

Re: My all in one won't print color correctly.

I have a HP 3210 All-in-One Ink-jet printer.  About 2-3 weeks ago my color prints started coming out lacking the blue componet.  I checks both blue cartages and they have ink.

Any ideas as to what is causing this and how to fix it?

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