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HP Recommended
Photosmart C7280 All-In-One
Microsoft Windows 10 (64-bit)

Downloaded Windows 10 driver software from HP website. Installation was indicated to be successful. Tried test scan from the Scan Menu and got message "No Scan Options."

1 REPLY 1
HP Recommended

Hi,

 

Firstly, please download an run the following tool:

      http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

It may fix the problem for you. If not, post back full error message(s).

Regards.

BH
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