Officejet 6500 A Print queue won't delete after printing from wireless laptop

[FishFlash]

When I print from a wireless device, the print queue will not release/flush the document once the job has completed printing.

I tried going into the print queue manager and manually delete - the queue stays "stuck" with "deleteing".

No other document will print while this document remains in the queue.

Upon reboot, the document prints a second time and the queue clears.

I can also go into the manage printer and select trouble shooting.  It recognizes that the queue has not flushed and will flush the queue.

I have no issues when printing from a wired connection.

[FishFlash]

I did remove all drivers and reload - with no effect - still does the same thing.

[ferRX]

Hi FishFlash,

Use the HP Print Doctor to diagnose the issue with the print queue.

 >> Download and run HP Print and Scan Doctor

    * Click on KUDOS button thumbs up to say thanks      

* Click on the button Accepted Solution if the question is answered. 

Best regards,

ferRX.