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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-08-2017 08:28 PM

HP Recommended
Product: Officjet 6700 Premium
Operating System: Microsoft Windows 10 (32-bit)

Hello

 

Somehow my printer went offline and am I unable to reconnect the printer using my IP address or hostname.  I logged into the web print page to print out my details and now I have somehow disconneted my printer from my wireless network as well as I am no longer able to see my IP address or network name.

 

I have also noticed that I no longer have a network name and that all function are now locked and requires admin login.  I have tried to see if my current IP address will go to the web page but this is no longer available.

 

Can you please let me know how I can reset my printer so that I can re-establish connection to my wireless network as well as how to get access to my printer information.

 

I must have somehow change my login...

 

thanks in advance

Amanda

1 REPLY 1

‎02-08-2017 10:14 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Have send you a Private message, please look out for the envelope icon at the top right hand corner.

 

Let us know if that works!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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