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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-30-2017 01:44 PM

HP Recommended
Product: Officejet 8728
Operating System: Microsoft Windows 10 (64-bit)

I have just installed my printer.  However I cannot update the printer using the gear icon, or find where I can set it to auto update.

 

I have studied the manual dilligently

 

My menu has  >printer maintenance... I do not have update printer.

 

I am using with a Windows 10 and a Mac.

 

I want to ensure it has required updates as and when.

 

Ideas....HP

1 REPLY 1

‎01-31-2017 12:01 PM - edited ‎01-31-2017 12:03 PM

HP Recommended

 

@km1423

Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

As I understand you want an application that would Auto update the HP Office jet 8728,

It's good to be updated, I like your thought, perhaps you should install the HP Easy Start for Windows Printer Utility Software
(may not work on Mac-HP doesn't have much support for Mac at this time).

 

Description:

 

HP Easy Start helps you connect your HP printer and will automatically find the most up to date software that goes with it.

System Requirements:

  • Windows 7 and newer.

Click here to select your preferred OS and download the software.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

 

Riddle_Decipher
I am an HP Employee

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