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‎01-16-2017 01:21 AM

HP Recommended
Product: Officejet pro 8500 a909a
Operating System: Microsoft Windows 7 (32-bit)

Problem Solutions Center
Unable to install soft OJP500vA909_Full_14
uninstalled everything with OJP500vA909_Scrubber_13
He stops after the second step, accepts
Windows 10 all ok
who can help me?
how can I contact HP via e-mail?
Thank you and good day

 

Problema Centro Soluzioni
impossibile installare soft OJP500vA909_Full_14
disinstallato tutto con OJP500vA909_Scrubber_13
si ferma dopo secondo passaggio, accetta
su Windows 10 tutto ok
chi mi può aiutare?
come posso contattare HP direttamente via mail?
Grazie e buona giornata

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-16-2017 04:27 PM

HP Recommended

Hi@OnirCH,

 

Thanks for stopping by HP Support Forums.

 

I came across your post and would like to help.

 

Need assistance in installing the printer driver on the PC. Is that, correct?

 

Do you have any error while installing the new version of the driver?

Please share more details about the issue for the more accurate solution.

 

Hope the solution answers your query. Feel free to reply back for more.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


Click the “Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

 

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-16-2017 04:27 PM

HP Recommended

Hi@OnirCH,

 

Thanks for stopping by HP Support Forums.

 

I came across your post and would like to help.

 

Need assistance in installing the printer driver on the PC. Is that, correct?

 

Do you have any error while installing the new version of the driver?

Please share more details about the issue for the more accurate solution.

 

Hope the solution answers your query. Feel free to reply back for more.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


Click the “Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

 

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No
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