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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-26-2017 10:56 AM

HP Recommended
Product: envoy 5541 all in one printer

I have new envoy 5541 printer and got right to the end of the installation process but after printing the alignment page, the printer  screen has frozon on the "Alignment successful" screen.  Any suggetions?

1 REPLY 1

‎04-27-2017 04:08 PM

HP Recommended

 

@WILSYBA

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

 

I understand you need help with the printer installation as it isn't working for now,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

Which operating system do you use with the printer?

Have you attempted any steps on your own before posting on the HP Forums?

 

In the meantime, please try the steps mentioned on this link: Click here

Please reply with the details for further assistance.

 

Eager to help!

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

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