Photo creations will not install

[wilfmilton]

Trying to download Photo Creation. (Many times) Error 80004005:1 comes up.

[sabretooth04]

Try these solutions here.

https://www.google.com/search?q=Error+80004005&ie=utf-8&oe=utf-8

[RocketLife · Accepted solution]

Hi wilfmilton.

Error 80004005:1 indicates there was a problem with your Internet connection during installation.

Uninstalling and reinstalling HP Photo Creations should fix the error. Here are step-by-step directions for Windows 10:

1. Check Your Internet Connection

• If you’re accessing the Internet from a business or office network, please be sure that the network or firewall allows access to the HP Photo Creations software.
• Check your computer’s clock to be sure the date and time are set correctly.

2. Uninstall and Reinstall HP Photo Creations

Step A: Uninstall HP Photo Creations

1. Click on Start
2. Click on Control Panel
3. Click on Add or remove programs
4. From the program list, select and remove HP Photo Creations 

Step B: Download and reinstall HP Photo Creations

1. Go to www.hp.com/go/hppc 
2. Click the Download button. Depending on your browser, you can choose to run or save the program. Choose Run if available. (If you chose Save instead, double-click the downloaded file.)
3. Follow the onscreen instructions to reinstall HP Photo Creations.

Step C: Open HP Photo Creations 

• Open HP Photo Creations by double-clicking the desktop shortcut, and confirm that it is working.

I find restarting the computer after step C can help as well.

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Our support team is always happy to help. You can reach them at www.hp.com/go/supportform.

Thank you for trying HP Photo Creations,

RocketLife

[wilfmilton]

Many thanks, all ok now!"!!!