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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-20-2015 09:14 PM

HP Recommended
Product: HP Photosmart C5180
Operating System: Microsoft Windows 10 (64-bit)

I am having troubles with my computer recognizing my printer since I installed Windows 10.  Is there a new driver for this?  If not can you let me know when there will be.  

2 REPLIES 2

‎08-20-2015 11:39 PM

HP Recommended

Hi,

Launch and follow the tool below, it should detect your printer and obtain the latest Windows 10 drivers for it:

http://ftp.hp.com/pub/softlib/software13/COL50403/mp-150580-1/HPPIW.exe

 

Follow any steps till completing the driver installation and check for any change.

 

Please let me know the results,

Shlomi



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‎08-21-2015 02:29 AM

HP Recommended

You can download and install driver from below link and check if the printer is functioning properly after installing driver:
http://support.hp.com/us-en/drivers/selfservice/HP-Photosmart-C5100-All-in-One-Printer-series/115353...

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