04-18-2012 09:47 PM - edited 04-18-2012 09:52 PM
I have a Photosmart C5280 that has recently been giving me a message "Paper size or type is incorrect. Press OK to cancel job". The os is Windows XP. I've tried uninstalilng & reinstalling, get same message. It doesn't matter what I'm printing or what size...I get the same message. I didn't change any settings (that I know of) that would cause it to do this. Worked fine for several years, now this message. I can get it to print if I select "Fast Economical Printing". But if I leave it as "General, Everyday Printing" I get the message above.
04-18-2012 10:08 PM - last edited on 04-19-2016 09:32 AM by OscarFuentes
The default paper size settings might have been changed for the General Everyday Settings. Try the document I linked below. It might be able to help you resolve the issue.
'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word
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