Photosmart C6280 Driver

[rushenge]

Can anyone help?  I lost the print drivers on my Windows 8 64-bit laptop.  Used the HP Wizard to reinstall. Think the Wizard downloaded 'PS_AIO_02_NetWired_Full_Win_WW_140_408.exe'.  after 15 minutes (?) of running the process died.  Have tried this several times.  The last lines of the HPPIWLog.log read:

( 10-1-2013 20:18:56:108 ):current process :
( 10-1-2013 20:18:56:109 ):hpzsetup.exe
( 10-1-2013 20:18:56:110 ):Inside CSparkBusinessLogic::PrepareSoftwareAvailabilityMatrix
( 10-1-2013 20:18:56:110 ):Inside CNetworkEnum Constructor
( 10-1-2013 20:18:56:111 ):Call CoCreateInstance
( 10-1-2013 20:18:56:119 ):End of CNetworkEnum Constructor
( 10-1-2013 20:18:56:168 ):Device Manager Enumeration - USB and Network devices
( 10-1-2013 20:18:56:172 ):Inside CSparkDialog::OnInitDialog()..
( 10-1-2013 20:18:56:172 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 10-1-2013 20:18:56:173 ):Set Aboutbox string..
( 10-1-2013 20:18:56:174 ):Returns from CSparkDialog::OnInitDialog()..
( 10-1-2013 20:19:6:210 ):Inside CSparkDialog::OnInitDialog()..
( 10-1-2013 20:19:6:212 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 10-1-2013 20:19:6:213 ):Set Aboutbox string..
( 10-1-2013 20:19:6:214 ):Returns from CSparkDialog::OnInitDialog()..
( 10-1-2013 20:19:6:378 ):Thread Started..
( 10-1-2013 20:19:6:379 ):Enumerating Modelnumber of USB Devices.
( 10-1-2013 20:19:6:380 ):SLP Enumeartion.
( 10-1-2013 20:19:6:382 ):Inside CSparkDialog::OnInitDialog()..
( 10-1-2013 20:19:6:383 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 10-1-2013 20:19:6:384 ):Set Aboutbox string..
( 10-1-2013 20:19:6:385 ):Returns from CSparkDialog::OnInitDialog()..
( 10-1-2013 20:19:6:398 ):WMI Enumeartion.
( 10-1-2013 20:19:6:569 ):Device Manager Enumeration - Karnak enumeration
( 10-1-2013 20:19:6:570 ):Get Modelnumber of Network SLP Device..
( 10-1-2013 20:19:6:724 ):Network Device : Photosmart C6200 series
( 10-1-2013 20:19:6:725 ):ModelNumber : CC988A
( 10-1-2013 20:19:6:725 ):Device Details..
Name : HP Photosmart C6200 series
PID : 0000
ModelNumber : CC988A
( 10-1-2013 20:19:6:726 ):Request send by PID
( 10-1-2013 20:19:6:726 ):Webserer Request URL : http://h20614.www2.hp.com/ediags/solutions/software?client=PIW&Pid=0x0000&OS=Windows NT 6.2
( 10-1-2013 20:19:7:258 ):Error.!!Device's TYPE is NOT SUPPORTED
( 10-1-2013 20:19:7:260 ):Failed to Parse Json Object.
( 10-1-2013 20:19:7:261 ):Failed to read webserver data using PID
( 10-1-2013 20:19:7:262 ):Request send by Friendlyname
( 10-1-2013 20:19:7:264 ):Webserer Request URL : http://h20614.www2.hp.com/ediags/solutions/software?client=PIW&FriendlyName=HP Photosmart C6200 series&OS=Windows NT 6.2

Ideas anyone?  Thanks.

[MissTeriLynn]

Hi rushenge,

I understand you're having some issues downloading the drivers for your Photosmart C6280 printer, and I'd be happy to help you as best I can.

You said you were using the HP Wizard to download the software which I am assuming is the HP Printer Install Wizard? So what I will do is give you the link directly to the drivers and hopefully that will be able to download. Click here to go directly to the page to download your drivers (all you have to do is click Download) and hopefully the drivers will download so you can then install them.

If these won't install either it may be an issue with the connection or the PC so maybe try downloading on a different computer or a different network.

Hope this helps, have a great day!

[rushenge · Accepted solution]

Hi.  Thanks for the reply.  For whatever reason the 'PS_AIO_02_NetWired_Full_Win_WW_140_408.exe' driver download did not work for me.  That's the one I tried at least three times.

But the problem was solved by finding what I think is the Microsoft driver for a C6200 printer.  That one installed quickly, and seems to have solved the problem.

Found the C6200 driver by going to the Control Panel, clicked Add Printer, clicked Windows Update, clicked HP and clicked 'HP Photosmart C6200 series'.    Worked for me.