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‎03-21-2017 08:54 AM

HP Recommended
Product: B110
Operating System: Microsoft Windows 7 (64-bit)

I opened already a ticket but the technician adivised me to open a forum-question due to, the printer isn't anymore supported because of the age.

I replaced my old EliteBook 2570p with an ElitebBook 820 G3. I was able to migrate everything, only the print-driver (HP Photosmart B110) is making some troubles. I took the driver from the support-portal:
http://support.hp.com/us-en/drivers/selfservice/hp-photosmart-wireless-e-all-in-one-printer-series-b...
Even after installing all usb-port-driver updates for the 820, I'm still getting the same error messages (see screenshots)

I deleted also the usbready.exe and retried the installation but I got the same error-message as before.
OS on both: Win 7 Enterpise (64-bit) - printer wasn't plugged in during the installation
Coudl you help me with this problem?
Would be so grateful , thx in advanced
B110-error1.PNG
B110-error1.PNG

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-21-2017 01:52 PM

HP Recommended

Hi,
Click the Start button and type %temp% into the search bar, then open the shown Temp folder.

Open the latest HP installation folder which begins with 7z (e.g. 7zs1234)
Open the Setup folder.
Locate the usbready.exe file and rename it into usbready.old.exe
Browse back to the main extraction folder (the folders who starts with 7z) and launch the Setup.exe file.

Now follow the installation and check for any difference.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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3 REPLIES 3

‎03-21-2017 01:52 PM

HP Recommended

Hi,
Click the Start button and type %temp% into the search bar, then open the shown Temp folder.

Open the latest HP installation folder which begins with 7z (e.g. 7zs1234)
Open the Setup folder.
Locate the usbready.exe file and rename it into usbready.old.exe
Browse back to the main extraction folder (the folders who starts with 7z) and launch the Setup.exe file.

Now follow the installation and check for any difference.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎03-24-2017 03:39 AM

HP Recommended

Thank you!!!
Works fine 🙂

Was this reply helpful? Yes No

‎04-19-2017 10:46 AM

HP Recommended

Thank's for the great help in your post:smileyhappy:

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