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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-09-2017 08:44 AM

HP Recommended

Hi @Storm_Watcher-9,

 

I have also sent you a private message to perform a semi -full reset to factory settings. please keep me posted as to what happens. I am always here to assist you. 🙂 It has been an absolute privilege to have shared this platform with you. 🙂

 

Hope this helps.  Let me know how this pans out. I genuinely hope the issue gets resolved without hassles and the unit works great. Smiley Happy  Please reach out for any issues and I'll be there to assist you.  Smiley Happy

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Smiley Happy

 

Take care now and have a splendid week ahead. 🙂

DavidSMP
I am an HP Employee

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