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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-29-2017 08:55 AM

HP Recommended

I have bought a HP envy 4527  It airprints from my iphone but it wont print from my mac.  I have spent 2 days trying everything. In system preferneces it recognises the printer.  When I try to print a document it comes up - then disappears.  Im not sure if its a driver problem  but when I go on the HP website it wants to know my Mac system -  mine doesnt appear to be listed ???

1 REPLY 1

‎01-30-2017 09:57 AM

HP Recommended

@

diane95Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are unable to print from your computer on HP Envy 4527 printer. I would like to help you out with this issue today.

 

However, I will need a few details to provide an accurate solution,

  • How is the printer connected to the computer, wired or wireless?
  • Which version of Mac OS is installed on your computer?

Reply with the result of the above-mentioned steps, for further assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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