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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer detected but not printing
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04-03-2016 11:59 PM
I connect my computer to the Officejet printer, the printer is detected but when I try to print the documents just add up in the printing queue and do not get printed.
i tried reinstalling the printer driver, replacing the ink - no luck 😞
the wierd thing is that when I run the driver update it prints out a test page - and that does get printed!!
any idea how to solve this issue??
Solved! Go to Solution.
Accepted Solutions
04-04-2016 05:33 AM
Hi,
Thanks for using the HP forum.
Can try this self help document :
Print jobs Stuck in Queue.
http://support.hp.com/us-en/document/c02205477
Thanks
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
04-04-2016 05:33 AM
Hi,
Thanks for using the HP forum.
Can try this self help document :
Print jobs Stuck in Queue.
http://support.hp.com/us-en/document/c02205477
Thanks
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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