-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Create an account on the HP Community to personalize your profile and ask a question
02-15-2017 04:03 AM
Dear all, my new laptop with W10 64 bit recoignice not the 923C printer.
So I think I need the drivers, but can't find them for W10.
Can somebody give me the golden tip to solve this problem?
Thanks in advance
Luc
Solved! Go to Solution.
Accepted Solutions
02-15-2017 02:51 PM
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you were unable to find the drivers for your HP Deskjet 923C.
This issue has occurred because the full feature drivers are not available for Windows 10 OS.
Let's go through a few steps to resolve this issue.
And here's the step by step guide for you in the link to install the built-in drivers for Windows 10: Installing and Using the Windows Built-in Print Driver
Let me know how this works.
You have a good day ahead.
02-15-2017 02:51 PM
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you were unable to find the drivers for your HP Deskjet 923C.
This issue has occurred because the full feature drivers are not available for Windows 10 OS.
Let's go through a few steps to resolve this issue.
And here's the step by step guide for you in the link to install the built-in drivers for Windows 10: Installing and Using the Windows Built-in Print Driver
Let me know how this works.
You have a good day ahead.
04-03-2017 12:18 PM
Dear Lucbyron,
My HP Photosmart Premium C309g-m-1 works fine when I scan things, but the printer, no matter what type of file I try, just spits out blank-on-both-sides paper. Hope you can help me.
Sincerely, Connie
Didn't find what you were looking for? Ask the community