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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-24-2016 09:51 AM - edited ‎07-25-2016 10:52 AM

HP Recommended
Product: HP Deskjet F4180 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

I have Windows 10 64-bit with all updates.

I have tried install HP Deskjet F2100/F4100 All-in-One Printer series Full Feature Software and Driver,

version 14.8.0

file name: DJ_AIO_NonNet_Full_Win_WW_140_404-4.exe 

http://support.hp.com/us-en/drivers/selfservice/hp-deskjet-f4100-all-in-one-printer-series/3177560/m...

 

The wizard was able to detect my printer, but the during installation is displayed fatal error and all drivers and HP software are removed.

When I have tried install drivers via Windows Update but the installation always fails with error 0x800706be for all HP software.

I have tried install/uninstall several times.

I haven't have been able to successfully install it.

Printer previously worked fine with Windows 7 Pro 64-bit.

 

Please help me!

 

FatalError.png

 

 

1 REPLY 1

‎07-25-2016 02:11 PM - edited ‎07-25-2016 02:12 PM

HP Recommended

Hi @mariankral,

 

Welcome to HP Forums!

 

I have read your post and wanted to help.

 

I understand you failed to install the printer driver in Windows 10.

 

First, please make sure the printer driver is removed from your system completely:

HP Printers - Uninstalling the Printer Software (Windows)

 

Then, restart your laptop.

 

Download DJ_AIO_NonNet_Full_Win_WW_140_404-4.exe to your desktop. Run it and follow the on-screen instruction.

 

Let me know if you can finish the installation this time.

 

If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
 

Regards,

 

SDJL
I work on behalf of HP


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