-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Problem with downloading drivers for my printer
Create an account on the HP Community to personalize your profile and ask a question
11-22-2016 02:22 PM - edited 11-22-2016 02:23 PM
Hello,
I want to install my printer but couldn't find a driver for my product. I let HP search my product and it says it's a HP Deskjet 5160 Color Inkjet Printer model 5151 (serial number given is correct) but when I select this product I'm forwarded to this page
http://h22207.www2.hp.com/us-en/drivers/selfservice/hp-deskjet-5100-printer-series/304430/model/3044... And I can't download a driver or something there.
Can anyone please help me because I'm really confused now.
I'm working with Windows 10 64 bit
Solved! Go to Solution.
Accepted Solutions
11-26-2016 10:11 AM
Thanks for helping me out. This wasn't the solution although my problem has been solved by a friend.
De computer and the printer couldn't communicate with each other. Unplugging the power- and USB cable, restarting the computer and replugging the power- and uwb-cable was the solution to this problem.
Thanks anyway and keep up the good work!!!
11-23-2016 12:11 PM
Hi @Sandra20,
Thanks for posting, I would like to take a moment and thank you for using this forum, it is a great place to find answers.
As I understand from your post that you are unable to install HP Printer drivers on your windows 10 computer.
Well, firstly I would like to inform you that the full feature printer driver for your HP Deskjet 5160 color printer is not available. However, you can install the in-built drivers onto your computer for printing.
Link 1: Using Your Printer with Windows 10
Link 2: After Windows 10 Upgrade, Printer Does Not Print
Link 3: Windows 10 Built-in Driver Failed to Install
Keep me posted and I hope you have a good day ahead,
Regards,
Glad to help you, I work for HP
Click the Thumbs Up to say “Kudos” for helping!
Please click “Accept as Solution” on the post that solves your issue to help others find the same solution.
11-26-2016 10:11 AM
Thanks for helping me out. This wasn't the solution although my problem has been solved by a friend.
De computer and the printer couldn't communicate with each other. Unplugging the power- and USB cable, restarting the computer and replugging the power- and uwb-cable was the solution to this problem.
Thanks anyway and keep up the good work!!!
Didn't find what you were looking for? Ask the community