Driver Unavailable

[GTLowy]

Hello  

       My wife had an HP 895 Cse printer running with a Toshiba Laptop, then of coure laptop motherboard died so we got her a used Dell Lattitude with GENUINE windows 7    Don't know who set up the printer but it was working fine... Anyways,  an error message kept popping up on new  laptop saying NOT running genuine windows... the wife ignored it for several months and I finally said lets take it back to store and get the genuine as purchased...  Long story short, they wiped out old windows 7 reinstalled it  and now showing genuine...  

         Unfortunately they wiped out the HP drivers for 895 cse and I can't find disc..   been to hp site and no driver, no generic driver, nadda....  so went online looking for disc   found 3 of them but all 32 bit..  our system 64 bit... PRINTER WAS RUNNING PERFECTLY....    ANY IDEAS????    if you have a suggestion

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Forums.

Follow these steps (Blue Dot) to get the IN-OS drivers for your printer.

1. Go to Devices and Printers > Add a printer 

 

1. Select "Add a local printer"

 

1. Use an existing port (could be Dot 4 or USB port)

 

1.  Click on "Windows Update"  (may take a while to update) and then "HP"

 

1.  Scroll until you find your printer model.

 

1. Click "Next" and walk through the rest of the steps to install your printer.

Do let us know if that helps.

Thanks.