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‎04-16-2017 11:47 PM

HP Recommended
Product: HO 15-f387wm
Operating System: Microsoft Windows 10 (32-bit)

Tried numerous times to add my Canon printer to my HP 15 notebook but the notebook never connects. Does not even show up in the available printers screen. Followed the directions as best as I could. My issue or is there a problem with Win 10 with non-HP printers?  Thank you..

1 REPLY 1

‎04-17-2017 12:54 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

If you are trying install the Canon printer, would suggest that you contact the god folks at Canon.

 

Win 10 OS (on PC with ANY brand) should be transparent to the printer, unless the printer model software doesn't support or is not compatible with Win 10, in this  case Canon would know.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
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