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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-26-2017 07:38 PM

HP Recommended
Product: HP ENVY 5540 All-in-One Printe
Operating System: Microsoft Windows XP

On the HP Screen to Download Printer Drivers,

before entering the Operating System and Version of the PC, there is automatically a message on the Screen that says,

"No Software or Drivers are available for this Product with the selected Operating System."

This message is on the screen before even entering the Operating System and Version of the PC.

I've tried 10 different times, I cannot get past this screen to do the Printer Driver Download for the

HP ENVY 5540 All-in-One Printer.

What gives?

Thanks for Your Help,

I Really Appreciate it!!!

 

1 REPLY 1

‎02-27-2017 02:38 AM

HP Recommended

Hi

 

Try this link for XP 32 BIT OS

 

http://ftp.hp.com/pub/softlib/software13/COL61235/mp-147821-1/EN5540_72.exe

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

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-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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