Win 10 64 bit and laserjet pro 200 mfp 276nw fails on driver install

[IronAngel777]

I have had this issue with the HP Full driver install for my printer. When I run the installer, if will get to 66% and fail with a critical error 1603 I have reinstalled, uninstalled and basically pulling out my hair. On searching on this error I have tried all of the previous suggestions, 

This is a network install. I have used HP Scan Doctor, HP Easy Install, etc. I have the only newest driver as of 2015, I have updated the firmware it too is as of 2015. 

I have gone so far as installing Linux, installing HPLIP and that works fine. The installer file is deffinately the culprit and needs to be updated to fix this bug once and for all.

Steve

[Dvortex]

Hello, @IronAngel777 - Hope you are well 🙂
 

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!

Going through your post, I understand that you are facing issues while installing the LaserJet printer on your Windows 10 PC. Let’s start by performing a clean installing to try and fix the issue. Here are the steps:
 

• First, unplug the USB cable from the printer if present.
• Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Restart your computer.
• Click the bottom-left Start button on the desktop, type device manager in the search box and tap Device Manager on the menu.
• Once in device manager, click on the view tab in the top & choose “Show hidden devices”.
• Then from the device manager list, check the entries under “Printer”  – If there are any entries, please right click and choose “uninstall” – In the confirm device un-install pop-up, make sure you select the box which says “Delete the driver software for this device".
• Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise. Delete any printer entry or any entry which says “Unknown device”.
• Once done, close device-manger. Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (there is a space between .exe & /) and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
• Open run again, type “%temp%” and press enter to get the temporary files. Delete all the files here. Skip the items which cannot be deleted.
• Now restart your computer again.
• Open the Run window again, type “services.msc” and press ok to get services window.
• Scroll down to “Remote Procedure Call (RPC)” – right-click and go to properties. Make sure the service is started and startup type is “Automatic”.
• Now scroll up and go to “Function Discovery Provider Host” – right-click and select properties – Change the startup type to “manual” and start the service.
• Repeat the same exercise on “Function Discovery Resource Publication” as well.
• Click on http://ftp.hp.com/pub/softlib/software13/COL44392/kj-107661-4/LJ-Pro-200-color-MFP-M276-full-solutio... and install the software.
• Connect the USB cable only when prompted.

Those steps should do the trick, let me know the outcome!

Good luck 🙂

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[IronAngel777]

Hey thanks for the suggestion. I did everything you suggested and still same result.

I'm about fed up with Win 10...

Steve

[Dvortex]

Hello, @IronAngel777

This could be an issue with the driver package as well. 

First, make sure to uninstall the old drivers as suggested in my above post. Now, let's try and install this driver package here: http://ftp.hp.com/pub/softlib/software13/COL44393/kj-107662-4/LJ-Pro-200-color-MFP-M276-driver-insta...

Let me know if that helps!

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[IronAngel777]

The driver link is bad. HPLIP works in Linux so I believe ir's the HP windows installer is at fault..

Thanks

Steve

[Dvortex]

Hello, @IronAngel777

I see the link is not downloading the drivers. Please try it one more time here:

Go to http://hp.care/2py2ZEq and expand the basic drivers. Then download and run the 70.5 MB file (HP LaserJet Pro 200 Color M276 PCL6 Print/Scan Driver with Installer).

Make sure to uninstall the old drivers first.

Let me know how that goes!

Have a great day 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!