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HP Recommended

I use easy start to install Essential Software on my Macbook for Envy 4500 printer, but it is stuck at 60-70% all the time. I've tried three times, still can not complete the installation.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

If your Mac might be located far from the router, try moving it closer if possible, as well try using a different browser and check for any differnce.

 

If the same persists try downloading it from another computer or try using a download manager such as FDM:

http://www.freedownloadmanager.org/

 

I've just downloaded the file, it took me approx. 30 seconds to download the file with no issues.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

3 REPLIES 3
HP Recommended

Hi,
Directly download and install the software below:
http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-esse...

Once done open System Preferences > Printers & Scanners and click the plus sign to add your printer, be sure to select the printer model within the Use drop-down menu.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Screen Shot 2016-11-06 at 7.43.21 pm.png

 

It's still stuck at some point 😞

I'm wondering if the file is too bulky?

My sister installed the software for her windows laptop yesterday, it was done real quick tho.

HP Recommended

Hi,

If your Mac might be located far from the router, try moving it closer if possible, as well try using a different browser and check for any differnce.

 

If the same persists try downloading it from another computer or try using a download manager such as FDM:

http://www.freedownloadmanager.org/

 

I've just downloaded the file, it took me approx. 30 seconds to download the file with no issues.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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