-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- cannot install drivers and software
Create an account on the HP Community to personalize your profile and ask a question
06-20-2016 04:01 AM
running on bootcamped macbook pro - both full and basic driver install packages fail with messages given that correct USB drivers and software cannot be found. the printer loads and operates fine for apple OS 10 but nothing can install in the Windows OS - Any suggestions?
Solved! Go to Solution.
06-20-2016 01:45 PM
Hello @bt1961,
Thanks for showing your interest in the HP Forums! I see that you are having issues installing the HP drivers on the Windows 7 Bootcamp. I would like to help you.
Please try the steps posted by @highlandery to see if they will help: Can't install in Windows 7 run under BootCamp on a new iMac.
Let me know if those steps worked for you. You can select the "Accept as Solution" and the "Thumbs Up" buttons, that’ll help us and others see that we’ve got the answers! Good Luck!
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
Didn't find what you were looking for? Ask the community