Post new question
Posts: 1
Member Since: ‎07-13-2009
Message 1 of 2 (2,746 Views)

color laser jet 2500 - won't print in color

Windows Vista Home Premium OS. Had to have it scrubbed two weeks ago and reinstalled. Now the printer will only print in B & W from the computer. I can print a test page and that prints in color. Have reinstalled the driver (PCL 5) three times. Nothing seems to help. Printer was printing in color before I had the OS removed and reinstalled.

Posts: 28,851
Member Since: ‎11-17-2008
Message 2 of 2 (2,463 Views)

Re: color laser jet 2500 - won't print in color

Try enabling color as shown in the post here.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation