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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: computer to scan and scan to computer
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04-10-2017 10:01 PM
can't connect the scan function to printer or turn it on. Don't know. Downloaded recent software 7510 C311. I can print to the printer wirelessly from computer using Office, etc. Computer is a HP Slim Desktop 260-p026.
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Accepted Solutions
04-10-2017 11:20 PM
Hi,
Thanks for using the HP Forums.
Please Uninstall and Reinstall the FULL feature software following these steps:
1. Uninstall the software in your computer
2. Download and save the FULL feature software (do not install it
3. Install the FULL feature “Saved” software
If you are not sure how to do this, the following resource will walk you through the steps:
How to Uninstall Download & Reinstall a Printer software
How to Scan to Computer
Once you have installed the software:
1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.
3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent. (the following video will show you how)
Scan to Computer
How to use "Scan to Computer" properly
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
04-10-2017 11:20 PM
Hi,
Thanks for using the HP Forums.
Please Uninstall and Reinstall the FULL feature software following these steps:
1. Uninstall the software in your computer
2. Download and save the FULL feature software (do not install it
3. Install the FULL feature “Saved” software
If you are not sure how to do this, the following resource will walk you through the steps:
How to Uninstall Download & Reinstall a Printer software
How to Scan to Computer
Once you have installed the software:
1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.
3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent. (the following video will show you how)
Scan to Computer
How to use "Scan to Computer" properly
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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