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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- error code b2bc9fe4
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01-29-2017 07:17 AM
Hi I have a problem have a officejet pro 8610 you get country selection and then error code b2bc9fe4 can someone help me
Solved! Go to Solution.
Accepted Solutions
01-29-2017 04:05 PM
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that you are getting an error code on the printer.
I’d love to help!
Follow the steps in the below document to fix this issue.
Let me know how it goes and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
01-29-2017 04:05 PM
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that you are getting an error code on the printer.
I’d love to help!
Follow the steps in the below document to fix this issue.
Let me know how it goes and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
02-01-2017 08:36 AM
Thanks for the reply, as it is a hardware issue, recommend you to contact our phone support for the service or upgrade options for the printer.
If the information I've provided was helpful,
Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,
That’ll help us and others see that we’ve got the answers!
Good Luck.
Chimney_83
I am an HP Employee
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