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‎12-31-2016 07:19 AM

HP Recommended
Product: deskjet ink 4675 all in one
Operating System: Microsoft Windows 10 (64-bit)

hello all as writing above i installed my printer 2 month ago on my computer in wireless mode all worked fine today i was wanting to copy a page in my solution center program and he told this msg 

http://prntscr.com/dq29wr

i will glad to get help i dont want to try anything before i contact and guided by one of you (tech guys).

tnx a lot

shlomi baruch

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-31-2016 10:53 AM

HP Recommended

Hi Shlomi,

The HP Solution Center software is part of your previous printer's software, it have nothing to do with your new Deskjet Ink Advantage 4675.

 

You may use the HP Printer Assistant soiftware for your printer, that can be access via the HP Deskjet 4670 icon, see the 'Is Solution Center available for printers manufactured after 2010?' section below:

http://support.hp.com/us-en/document/c02463264

 

Regards,

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

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3 REPLIES 3

‎12-31-2016 10:53 AM

HP Recommended

Hi Shlomi,

The HP Solution Center software is part of your previous printer's software, it have nothing to do with your new Deskjet Ink Advantage 4675.

 

You may use the HP Printer Assistant soiftware for your printer, that can be access via the HP Deskjet 4670 icon, see the 'Is Solution Center available for printers manufactured after 2010?' section below:

http://support.hp.com/us-en/document/c02463264

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎12-31-2016 12:34 PM

HP Recommended

tnx for the help and happy new year to you and fam how can i make a copy of page not scan to the computer and print ?

 

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‎12-31-2016 10:21 PM

HP Recommended

You're welcome @shlomy79.

 

Follow these steps to make a copy with your printer:

http://support.hp.com/my-en/document/c04718782/

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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