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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I have a 10.7 macbook pro and I am having difficulty dowloading the printing software.  Any suggestions would be helpful. Also, I  cant find an acutal number for HP either?

5 REPLIES 5
HP Recommended

Hi @jjshelo

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are having difficulty downloading and install the printer software.

 

I’d love to help!

 

Let me know the exact model of your printer so that I can assist you better.

 

Looking forward to your reply.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

I bought  a deskjet 2130 All in One printer.  However, the box states that I bought a 2132.  Is this what you are lookig for?

 

Thanks
j

HP Recommended

Hi @jjshelo

 

Thank you for posting back.

 

You can download and install the printer software from the below link.

 

http://hp.care/2kA6NzE

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

When I get to this page my options are to select operation system: Mac.  However, went I have to select a version.  I don't see 10.7.  Last night I tried each version and nothing.

 

Does this company have a phone number and a tech to 
"walk through" the problem?

HP Recommended

Hi @jjshelo

 

Thank you for posting back.

 

Follow below steps to contact phone support.

 

Step 1. Open link:  www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on HP contact options - click on Get phone number

 

Take care!

The_Fossette
I am an HP Employee

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