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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-26-2016 02:13 PM

HP Recommended
Product: HP dESKJET f380

I have a HP Deskjet 300 printer and is showing offline since i changed ink cartridges

1 REPLY 1

‎04-27-2016 09:45 AM - edited ‎04-27-2016 09:46 AM

HP Recommended

Welcome to the HP Community @kateann,

 

I will certainly do my best to help you with your Deskjet F380 showing as "offline". Please let me know some more helpful information to help me research the problem for you. I included two links below for troubleshooting guides; one for Mac, and one for Windows OS. Choose the one most appropriate for your situation.

 

  1. Printer is Offline (Windows)
  2. 'Printer Offline' or 'Printer Not Responding' Message (OS X)
  3. Hit the "Accept as Solution" if we've reached a solution, and the "thumbs up" to say thanks for my help.


 

 

If there are any issues with the troubleshooting, let me know the details and I will do my best to help.

 

 

ℜ a i n b o w 7000

I work on behalf of HP



★Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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