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HP PageWide Pro MFP 477 dn/dw
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Goodmorning,

I have windows server 2012 R2, and we bought a printer, model: HP PageWide Pro MFP 477 dn/dw

i tried to install the drivers with the CD-ROM and downloading the drivers from the site, but everytime i try to install them, it pops up thisCattura.PNG

Someone can help me with this problem?

 

thank you

1 REPLY 1
HP Recommended

Hi mauroblandizio,

 

Try withe HP Easy Start utility to install the driver:

 

>> HP Easy Start utility

 

* Click on KUDOS star to say thanks  :smileywink:     

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

 

ferRX. 

 

dodecaedro.gif

 
.
@ferRX / I am a volunteer posting answers on my own time.
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