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Top Student
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Member Since: ‎01-30-2012
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laserjet 1018 won't work on windows 7

I've got an HP Laserjet 1018 that works just fine on Windows Vista 64-bit.  I just built a new PC and put Windows 7 Home Premium 64-bit onto it.  The drivers on the HP support site don't work.  When I try printing something, it gets sent to the printer and just disappears.  I pause printing to see that the document actually does get sent to the printer and it shows up.  As soon as I un-pause the printer, the document disappears, but nothing prints.  Normally, when something is sent to the printer, the yellow "information" LED lights up momentarily and the document then prints.  The LED does not light up at all.  I have tried new cables, uninstalling and re-installing, etc.  Nothing works.  Just to be sure that it isn't a general printing problem, I hooked up a Laserjet 1020 onto the new machine and it works just fine.  However, that's my work printer and I can't leave it on the new computer which is a personal computer for my home.  This worked to identify that my copy of Windows 7 can indeed print, but this cannot be a long-term solution.  Help?

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Re: laserjet 1018 won't work on windows 7

Hello,

Thanks for the post.  On this one, I have a couple of ideas.  I've pasted the links below.  One is for the Win7/64 driver page and the print diagnostic utility.  I would certainly recommend the utility to help narrow down the issue.  The other is a queue related document which has some excellent information.  Good Luck!

 

http://support.hp.com/us-en/document/c02239404

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=1814094#N190

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Associate Professor
Posts: 1,518
Member Since: ‎04-25-2011
Message 2 of 7 (20,359 Views)

Re: laserjet 1018 won't work on windows 7

[ Edited ]

Hello,

Thanks for the post.  On this one, I have a couple of ideas.  I've pasted the links below.  One is for the Win7/64 driver page and the print diagnostic utility.  I would certainly recommend the utility to help narrow down the issue.  The other is a queue related document which has some excellent information.  Good Luck!

 

http://support.hp.com/us-en/document/c02239404

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=1814...

I worked for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

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Top Student
Posts: 5
Member Since: ‎01-30-2012
Message 3 of 7 (20,323 Views)

Re: laserjet 1018 won't work on windows 7

Thanks! I couldn't find this anywhere else!
Top Student
Posts: 2
Member Since: ‎10-13-2012
Message 4 of 7 (18,990 Views)

Re: laserjet 1018 won't work on windows 7

Honor Student
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Member Since: ‎06-01-2014
Message 5 of 7 (11,191 Views)

Re: laserjet 1018 won't work on windows 7

I tried to download the drivers and software from HP site. I have an HP 2009m desktop. the download goes through fine, but when asked for install, it tells me my  laserjet1018 is not plugged in and is waiting for me to plug it in. I have tried different cords, different USP ports, turning it off and turning it back on, nothing is working any help given would be appreciated. SIDENOTE* I do have the printer installed on a toshiba laptop, but I do not know how to access the driver/software so I can copy it to a flash and put it on the desktop. any suggestions would be helpful

Associate Professor
Posts: 1,518
Member Since: ‎04-25-2011
Message 6 of 7 (11,168 Views)

Re: laserjet 1018 won't work on windows 7

[ Edited ]

Hello Jladd317,

Thanks for the post.  Hmmm, this one is being difficult eh?  At first glance, I would agree with you, either the USB cable or the USB port on your desktop system, but since you tried both let's check the below link for some excellent t-shooting steps.  Good Luck!

 

http://support.hp.com/us-en/document/c01907602

I worked for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Student
Posts: 1
Member Since: ‎09-10-2015
Message 7 of 7 (5,808 Views)

Re: laserjet 1018 won't work on windows 7

[ Edited ]

This printer works fine on Windows Vista,

I upgraded to a newer Windows 7 Pro 64bit pc,

and the system acts like the printer is not connected, even though it clearly is.

I have searched this forum  and the web, and taken all the steps directed, 

from trying different usb ports and cables, to reinstalling drivers, to using printui /s  to remove packages.

 

Nothing works.

Once i hooked the printer back up to my windows vista pc, everything worked fine again.

Please consider updating this Laserjet1018/1020 driver to recognize win7 systems.

 

If I get a windows 8 system will that work with this printer? If anyone knows, i'd appreciate your comments.

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