my HP 8610 printer within Windows 10 keeps going off line - upgrade firmware and latest drivers - wh

[greenturtle]

Hi,

Thanks for trying out the suggested "hotspot".  

Can you try using a TCP/IP port?

Create a TCP IP port

1. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address)
2. On your PC, go to Control Panel, from Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
4. Type in the proper IP address for the printer.

This video resource will show you how to do it:

Create & Use TCP IP port

Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port under the Ports tab (in Printer Properties)

Let us know if that works

[geoffrlz]

Here is my solution to the HP8610 network printer going "OFF LINE"

A new problem, and whereever that is, I dont have time to sort it out .. so the ANSWER

Connect the printer to PC via USB cable, clunky, but works immediatly for printing and scanning, and is super fast.

The other key function, printing from our iPhones, iPads works perfectly as well.

Total cost $18 A for a 5 metre cable ... 

Thanks for your help along the way.

Problem by passed

Geoff

[greenturtle · Accepted solution]

Hi @geoffrlz

Glad to hear that you are able to accept the USB connection as a solution and all is working well now.

Have a nice day!