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HP Recommended
HP Envy4520
Microsoft Windows 10 (64-bit)

My printer is new but only prints half a page and stops.

1 REPLY 1
HP Recommended

@Benny101

Thank you for joining HP Forums.}

I'll be glad to help you 🙂

 

As I understand the HP envy 4520 prints half page and stops,

No worries as I'd love to help, however, I need a few more details to provide an accurate solution:

When was the last time it worked without these issues?

Did you attempt to use the copier as a stand alone to check if the issue persists?

 

Meanwhile, I have a few suggestions to help you out:

If the issue occurs using the printer as a stand alone without the computer as well, I recommend you try the steps mentioned in this link: Click here

However, if the issue doesn't appear in the copier and only when you use the computer: Click here and try the step by step instructions to resolve your concern.

 

Keep me posted,

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, 

Mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

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