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Member Since: ‎11-05-2012
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product hp laserjet 1536dnf mfp scanner installation for windowsxp 64 bit

We upgraded my computer to Windows XP 64 bit.  I can install printer drivers for it, but have been unable to install scanner software.   Can you direct me to the proper installation page to do that?

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Re: product hp laserjet 1536dnf mfp scanner installation for windowsxp 64 bit

Hi,

I afraid the printer is not supported at all on Windows XP 64-bit edition, although you may still be able to print using HP UPD, you will not be able to get any further on the specific OS envoirnment.

64-bit operating systems are only supported on newer operating system (Vista or above).

 

You may find the product specifications listed below:

NOTE:This product does not support Windows XP Professional x64 Edition, Windows 2000, 95, 98, 98 Second Edition, ME, 3.1, NT 4.0, 2003 server (64-bit).

 http://support.hp.com/us-en/document/c02219779

 

Shlomi

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Message 2 of 3 (5,672 Views)

Re: product hp laserjet 1536dnf mfp scanner installation for windowsxp 64 bit

[ Edited ]

Hi,

I afraid the printer is not supported at all on Windows XP 64-bit edition, although you may still be able to print using HP UPD, you will not be able to get any further on the specific OS envoirnment.

64-bit operating systems are only supported on newer operating system (Vista or above).

 

You may find the product specifications listed below:

NOTE:This product does not support Windows XP Professional x64 Edition, Windows 2000, 95, 98, 98 Second Edition, ME, 3.1, NT 4.0, 2003 server (64-bit).

 http://support.hp.com/us-en/document/c02219779

 

Shlomi

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Honor Student
Posts: 2
Member Since: ‎11-05-2012
Message 3 of 3 (5,669 Views)

Re: product hp laserjet 1536dnf mfp scanner installation for windowsxp 64 bit

Yes.  We updated to Windows 7 64-bit and that solved the issue.  Thank you

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