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‎11-27-2016 01:43 PM

HP Recommended
Product: hp c4750
Operating System: Microsoft Windows 10 (64-bit)

My laptop and printer have in the past worked fine.  Until recently.  I have been unable to print.  I have a wirelss connection and have windows 10 installed on the laptop.  In devices and printers, the printer shows as the default printer and when downloading a document to print the printer shows as "ready".  When i press the print and error message shows " unable to print do to printer setup."  When I try and print a test page in Device manager, i get an error message, " printer queue filled. but in print documents there are no documents waiting to be printed.  The error messsage has the #0x000003d.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-30-2016 09:34 AM

HP Recommended

Thanks for the advice.  I recided to uninstall all printers and reinstall printer drivers and software.  For wht ever reason this did the trick and I am reconnected again.

View solution in original post

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3 REPLIES 3

‎11-28-2016 04:30 PM

HP Recommended

@forks, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to print from your HP Photosmart C4750 All-in-One Printer.

Don't worry as I have a few steps that should help fix this issue.

 

And here's the step by step guide for you in the link: After Windows 10 Upgrade, Printer Does Not Print

 

Also, you may check the link: Using Your Printer with Windows 10

 

Let me know how that works.
 

I hope you have a good day ahead.
 

Rainbow23 - HP Support.
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‎11-30-2016 09:34 AM

HP Recommended

Thanks for the advice.  I recided to uninstall all printers and reinstall printer drivers and software.  For wht ever reason this did the trick and I am reconnected again.

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‎11-30-2016 01:58 PM

HP Recommended

Hi! @forks, thanks for the reply.

 

I am happy to hear that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

 

Take care,

Have a wonderful day! 🙂

A4Apollo
I am an HP Employee

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