Cleaning/Misprint Issue on CP 2025 Printer

[KVR]

This will fix this issue with Misprint :

Press OK -->  System Setup -->  OK  -->  Paper Setup -->  Select Default Paper Type  -->  Change to Heavy 111 - 130g

Go back one level and select Tray 1 and then tray 2 and change the same "Default Paper Type" to "Heavy 111-130g".

Above should fix the issue and stop the "Misprint" error popping up. 

If it still prompting, then it could be a problem with the printer itself.  If under warranty, you can call HP to get an engineer to come out and repair.

If out of warranty, you could also try to clean the printers pickup roller and paper paths:

For best result, use a Platenclene, Print roller cleaner and restorer and some absorbent dry wipe cloths.  Unplug power cable and usb/network cables

REMOVE ALL TONER CARTRIDGES !!!

remove paper try

turn the printer 90 degrees upwards (so it is lying on it's back (side where the power cable goes)) so that you can see the underside of the printer.

Give your cloth a couple of pumps of the spray onto the cloth and as you look at the bottom area of the printer you will see a rubber roller, you may find quite a lot of paper fluff here, so clean as much as you can..  DO NOT try force roller to turn all the way round, just clean as much as you can, it should do the trick.  Once finished turn the pritner over and re-insert the cartridges and power plugs/cables. 

[Huzefa_M_Sultan]

Thaank you KVR for the solution. We are having the same issue since two weeks and tried to reset but didnt help me. After i follow the steps you have given, our problem of MisPrint solve instantly.
Thanks alots and KUDOS to you :manvery-happy:

Spoiler

Thanks a lots 🙂

[KVR]

Thanks a lot Huzefa. Glad to be of help.

[doutlooks]

You have to change the settings when it starts cleaning every 5 min.

In System Tab and Paper Handling:

Default Paper Size: A4 or Letter

Default Paper Type: Heavy 111-130g

Manual Feed: Off

Tray 1 Size: Any Size

Tray 1 Type: Any Type

Tray 2 Size: A4 or Letter

Tray 2 Type: Heavy 111-130g

Tray 3 Size: A4 or Letter

Tray 3 Type: Heavy 111-130g

All paper handling settings as follows:

Note Tray 2 Heavy

Default Paper Size: Letter

Default Paper Type: Plain

Manual Feed: Off

Duplex: Off

Bind: Long Edge

Tray 1 Size: Any size

Tray 1 Type: Any Type

Tray 2 Size: Letter

Tray 2 Type: Heavy 111-130g

Paper Out Handling Specify Time and Action Paper Out Time: 0 Seconds

Paper Out Action: Override