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04-25-2009 08:17 AM
I just installed a new HP color laserjet printer model CP1518ni and
the photo prints I have printed from it using PhotoShop and any of
several other photo software programs are WAAAAAY TOO DARK..
How do I lighten the prints? The built-in test demo page
density (light/dark) looks OK. The same photos looked great
on the Konica Minolta 2300W color laser printer I was using.
So far, the response I got from querying HP for help has been
pretty useless in that they suggested that the problem was
probably due to either the humidity being too high or that the
printer was connected to a surge protector. The printer is in
an airconditioned office room and the humidity is around 55%
and the power is clean-- no surge protector is in use.
When the HP user manual suggests changing something in the
"driver" is this the same as clicking on and opening the HP
Toolbox FX panel ?
In HP Toolbox FX I tried adjusting all 4 toner density settings
from 0 to -3 but this made little difference--the color photo print
is still way too dark.
OUsing the Control Panel on the front of the printer,
I tried changing the light/dark setting 3 steps lighter
(moved it 3 positions left from center) but this made
little difference-- the color photo print is still way too dark.
The test photo I am trying to print is one I have used
before as a test photo print. It looks great on the monitor
and it looked OK printed on the older color laser printer
here in the office (a Konica Minolta 2300W) I am not a
computer wizard, but I have been a photography enthusiast
for 30 years and know what a good color print should look
like. The same color photo printed on our 4-year-old Konica
Minolta color laser printer with PhotoShop looks OK.
Any help much appreciated!!
04-21-2010 12:57 AM
Have you tried adjusting the settings in the print driver: in the Color Tab, select Photo/Vivid for Color Themes instead of Default (sRGB)?.
12-13-2010 06:56 PM
No suggestions have come to light yet which have cured the HP printer
problem of making color prints that are too dark and lack the crisp
bright colors I got from other laser printers.
It appears that lots of other users have expressed the same problem
with this same model printer and HP has been no help.
12-14-2010 11:13 AM
A previous responder suggested: Have you tried adjusting the settings in the print
driver: in the Color Tab, select Photo/Vivid for Color Themes instead of Default (sRGB)?.
This helped considerably to brighten the photo prints. The colors are still
not quite right but I suspect that some tweaking in the printers control
panel (where each color saturation can be individually tweaked) will help
any remaining problems.
12-16-2010 08:37 AM
We got a replacement printer unit from HP but the problems are still the same. Photo are coming way too dark even when changing the color Tab option to Photo/Vivid. We call them again and they are now saying that it is because of the toner and that we should buy a new full set of toner and this should fix the issue. Does it make sense knowing that the toner we have is the one that we have got with the printer when we purchased it?
12-16-2010 03:44 PM
This makes no sense to me. Which (color) toner do they want you to replace?
Or do they want you to replace ALL THREE of them? What about the black
Not only does this make no sense to me, but I can tell you that my HP
printer's color photo images printed too dark when it was new and
after its THIRD complete set of new HP factory replacement color toner
cartridges, it continues to make color photo prints that are still too muted
Good luck (and send us some feedback if you find any solution to the
"prints too dark" problem) !
12-28-2010 02:03 PM
After many tests and troubleshooting with tech support, they finally got to the conclusion that the driver of the CP1518 was conflicting with the driver of another printer on the network (HP 2600N). In fact, the CP1518 was using the driver of the HP2600 and this would explain the dark issue. Consequently, they are sending us a replacement printer: HP LaserJet Pro CP1525nw. They said that this should definitely solved the problem. Does anybody have experienced this printer?
Thanks in advance.