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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I have a HP 8600 OfficePro 8600. How do I enable the web scan?

31 REPLIES 31
HP Recommended

I have the exact same problem!  Just installed the printer, followed all the directions and the EWS says to check with the network admin or the person that setup the printer, because webscan is disabled.  I never disabled anything, can't find any setting to enable. 

HP Recommended
so what is our solution?
Contact HP?
If you find a solution, let me know.
I'll do the same.
HP Recommended

Using your printer's Embedded Web Server (EWS) page:

select the 'settings' tab at the top

select 'Administrator settings' on the left hand side within the 'Security' section

You should now have access to enable and disable functions; which includes web scan.

HP Recommended

Ok this e-print is new to me.

Is the EWS on the printer's touch screen or on my PC?

Need your help again.

HP Recommended

Use your PC.  Type your printer's IP Address into your browser (replace X's with the real address)

Examples:

https://X.X.X.X  OR

https://X.X.X.X/index.html#hId-pgAdminSettings (should take you straight to the desired menu location).

 

Don't know the IP Address:

Via Windows 7, select the following:

Start --> Devices and Printers --> Double Click the HP 8600 Priner Icon --> ePrint Setup

 

Once you see the ePrint menu, continue as my previous post mentions

Settings --> Administrator settings

 

I hope this helps.

HP Recommended
Highlights30
Thanks for your help.
I finally figured it out.
Happy Holidays
HP Recommended

Just a quick thanks, Highlights30, for this explanation.  Fixed my problem within minutes.  Very much appreciated.

HP Recommended

Whew, Thanks,

I love the internet

HP Recommended

I got to the page to enable web scan, but it asks for user name and password. I don't remember ever settnig up user name and password for this printer. How do I reset them, or get those credentials emailed to me? There is no option for 'forgot user name' or 'forgot password'.

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