11-20-2008 10:47 PM
My printer (k8600) started having trouble about three wees ago. It would not print black. Every other color was fine. So I figured I'd go out and get another black cartridge. no luck. I tried to clean the print heads (several times) using the printer tool box, no luck. I manually took the print head out and tried the cotton swab trick I read about, no luck.
So then I figured it must be the print head. I purchased a new one and installed it, same story. Next I went out and bought all new ink and two new print heads today....... no luck! I was fine with just letting it sit the night, but I wanted to see if I just didn't install the print heads correctly, so I reinstalled them and now it says I have almost no yellow ink left (the rest of the ink is down to about half)...I just put new cartridges in today!
Can anyone please help me out here, I've blown a lot of money on this expensive printer and I'm at my wit's end!
11-29-2008 11:58 AM
Sorry icarus but I don't know the answer to your question. I do have a problem with my K8600 and doing a search of the forums only got one result - yours. You are right they are expensive printers and should work better than this.
I have a problem with the K8600 tearing the top left hand corner of the paper when printing - not always but every 3rd or 4th page printed. it is not consistent and I have tried different papers and loading more or less sheets but results are the same. I am to the point of sending it back in for warranty if I don't get an answer here.
Hopefully we can lure a K8600 expert in to answer both our questions!
12-07-2008 12:13 AM
any support from HP?
My printer turned up the same as what has been described above few days ago.
I guess I do not have to buy new set of cartidges and print heads since it doesnt work.
Otherwise, I have to send the printer to HP for after sale service. Too bad the printer didnt last even 3 months!!!
11-16-2009 10:44 AM
01-03-2010 11:55 AM
I know you frustration with HP. Last July after being on the phone for 2.5 hours with a technician, I finally convinced her that my black print head was defective. HP sent me a new one, and now that one is not working properly. The technician claims it is the ink cartridges that I am using. I still believe that HP has a problem with the black print heads.
08-05-2010 09:32 PM
Having similar problem. In my case it is red (magenta) is not printing. The K8600 is at best a 'clunky' printer and the HP ink is way too expensive. Help here from HP is a joke as well.
12-28-2010 10:02 AM
if you use reffiling inks you may cause big problems to your printer, this particular model is very sensitive to reffils. the most common problem is that the printer cannot recognise the authentic inks when you are trying to install it........
HP THE BEST!!!!!!!!!!!!!!!!
01-10-2012 02:31 PM
My office jet 8600 was already set to what appears to be Chinese when first powered up.Can someone walk me thru the process to change to english.I am not any good at reading Chinese so I cannot find settings on the display