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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-03-2011 04:23 PM

HP Recommended

How do I upgrade my LCD list?

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‎03-11-2011 08:55 AM - edited ‎03-11-2011 08:59 AM

HP Recommended

The reboot method listed in the above thread is actually the best method to fix the LCD List Needs to be updated error. It only takes a few mintues to complete. After spending a crazy amount of time online and with the phone support group, (neither helped)  this fix was found after a quick search. Any time my wireless router has to be rebooted, the printer is re-connected to the wireless network, but not sure if the LCD error is a result of that action. One last suggestion...after performing the steps as outlined above, give your printer a few minutes to load all the settings, otherwise you still won't be able to scan.

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‎03-14-2011 03:47 PM

HP Recommended

The scan functioned worked fine after first setting up.  Now none of the solutions suggested in this forum work.  HP is unresponsive.

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‎03-15-2011 12:25 PM

HP Recommended

What do I need to do to resume scanning?

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‎03-26-2011 11:59 AM

HP Recommended

I agree -- I've never been so frustrated with a piece of equipment as with this one. With so many people having the identical problem, I can't understand why HP doesn't post a solution.

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‎03-29-2011 09:24 AM

HP Recommended

Thank you so much for this piece of very simple, yet invaluable info. I have been trying to troubleshoot this issue for a week!

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‎03-31-2011 05:58 PM

HP Recommended

Thanks for that! Your suggestion worked, however, I just double clicked on the printer and it reloaded the drivers and all was well.  Thanks again!

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‎04-06-2011 03:15 PM

HP Recommended

I was able to fix this by connecting the printer to the "home group." 

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‎04-08-2011 01:35 PM

HP Recommended

SETTINGS/TOOLS/RESTORE FACTORY DEFAULT. it was that easy 🙂

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‎04-15-2011 12:22 PM

HP Recommended

I don't know how you discovered this but it worked!  Thank you! 

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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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