• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-01-2015 10:49 PM

HP Recommended

I have HP photosmart c4288 printer/scannar/copier. Initially I had problem with "paper jam" problem. I solved it after cleaning the roller sensor. Then next problem was machine gun like sound while starting the printer. The sound was from right side of the carriage. After careful claning and oiling of the parts, the problem did not solve. Finally I removed the parts engaged in cartride servicing area. Two parts - one, the plate which moves to and fro (and cleans the cardridge ink area by rubbing a soft rubber blade mounted on the plate). The other, black colur plastic part (access it by opening a screw at the bottom of the printer). Now there is no sound and printer is working fine.

Was this reply helpful? Yes No

‎10-05-2015 03:34 PM

HP Recommended

Hi, my printer was also making the machine gun sound, after having been jammed by my trying to print with double sided pages. I finally found a piece of paper wedged at the very far right inside the machine.  But that didnt solve the problem at first. I had to uninstall/reinstall the printer on my Mac desktop, verify the connection, turn off the printer several times, I incidentally also changed the cartridges back to hp ones (but I don't think that that was the problem), but it still made noise and wouldn't print.  and it made noise with photocopying too. and didnt' work. Then i cleaned the printer heads (it hadn't been done in a long while anyway), and it printed out the sheets of paper from the cleaning just fine (so i could see that it couldn't possibly be anything major) and then I made a photocopy, which came out ok, but still wouldn't print from the computer. Then I verified the wifi connection on the printer (I have a weak connection) and finally printed from the computer without noise!!!! and perfect.

I'm sorry i don't know which of these actions (besides the removal of the sheet of paper that was stuck way inside) solved the problem, but I suspect what made the difference was the cleaning of the print heads, though I don't know why.

I hope this helps somebody, it would be a shame to throw away a perfectly good printer if you can fix it yourself! Good luck!!!!

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.