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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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HP Recommended

The described solution (posted 07-29-2011) worked for me. The process first cleaned the computer, then HP print doctor repaired the printing.

NB problems appeared once I upgraded to Windows 10, but now everything works (prining, scanning).

HP Recommended

This thread has been locked, which means you can no longer respond to it.

 

If you have a similar issue please post a new question in the appropriate forum.

 

Bill_F

I am an HP employee
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