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Top Student
Posts: 1
Member Since: ‎04-08-2010
Message 1 of 26 (64,441 Views)
Accepted Solution

Printer keeps saying it's out of paper

After about 2 1/2 years of trouble-free copying and printing with my Photosmart C3100 All-in-One printer, it stopped printing. it It's apparently convinced that it's out of paper, because the check paper light keeps flashing and a little box comes up on my monitor with the message that it's out of paper.  It's not.  I've tried changing the paper, cleaning it, and disconnecting and reconnecing it.

It printed a few pages for me, now it says it's out of paper again.  It's driving me crazy!

 

Has this happened to anyone else, or do you know what's really wrong and how to correct the problem?  If so, please enlighten me.  Or is it simply time to buy a new printer?  Thanks Smiley Surprised).

Accepted Solution

Re: Printer keeps saying it's out of paper

Hi DeAnna1965,

 

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/ .

 


I hope this helps.

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Honor Student
Posts: 1
Member Since: ‎04-29-2010
Message 2 of 26 (64,321 Views)

Re: Printer keeps saying it's out of paper

My hp 6500 keeps saying the same thing.  It only worked for about 6 months.  It's driving me INSANE.  I see no one has responded to you.  Does HP monitor this site?? 

 

 

Honor Student
Posts: 1
Member Since: ‎07-06-2010
Message 3 of 26 (64,314 Views)

Re: Printer keeps saying it's out of paper

My printer always said "load paper in the main trail" or something like that every single time I tryed to print an envelope

 

Try to mess with the "type of paper", I found out that when I print like a postal card, it will work for my problem

 

Top Student
Posts: 4
Member Since: ‎04-26-2011
Message 4 of 26 (63,736 Views)

Re: Printer keeps saying it's out of paper

this is EXACTLY what my C3180 is doing! Was working fine. All of a sudden it decided there's no paper. I'm convinced it's a bad sensor, but currently my printer is absolutely WORTHLESS. Please someone help!

Honor Student
Posts: 2
Member Since: ‎05-27-2011
Message 5 of 26 (63,647 Views)

Re: Printer keeps saying it's out of paper

I'm experiencing this same problem with my Officejet J4680C.  This is very, very frustrating.  Does anyone have an answer...I need to use my printer soon!!!!  Thanks.

Intern
Posts: 43
Member Since: ‎05-19-2011
Message 6 of 26 (63,635 Views)

Re: Printer keeps saying it's out of paper

[ Edited ]

Hi,

 

Try following link:

 

http://support.hp.com/us-en/document/c02036152

 

Hope it works!!

Honor Student
Posts: 2
Member Since: ‎05-27-2011
Message 7 of 26 (63,618 Views)

Re: Printer keeps saying it's out of paper

Thanks a bunch.  I'm up and running now!!!

Student
Posts: 1
Member Since: ‎11-30-2011
Message 8 of 26 (62,352 Views)

Re: Printer keeps saying it's out of paper

I have the exact same problem.  How can I fix it?

Top Student
Posts: 5
Member Since: ‎12-28-2011
Message 9 of 26 (62,060 Views)

Re: Printer keeps saying it's out of paper when its not

hp j6480 all in one, had paper jam cleared jam, now it will not print, been trying to get it to work with no luck cleaned it as good as I could did not help. thought that    I was about to get it going at one time because it started printing like crazy never did print that fast before, man it was really spitting them out, they wrer all backed up in the qas I tryied to send it a print job from laptop by wireless and it went back to not printing just says printer is out of paper when its not, tryed different papers ,no luck. it will pick up the paper ok and run it up to where it should start to print then stop and say i am out of paper Icam about to take it down to the river and see how big a splash it makes when I drop it off the bridge      carl

Top Student
Posts: 5
Member Since: ‎12-28-2011
Message 10 of 26 (62,049 Views)

Re: Printer keeps saying it's out of paper

did you get printer fixed ?? if so how I just cant get this one to work. just bought a 6500aplus but if I can get this one to work agaqin I will take is back. 

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