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- Printer only printing blank pages
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02-05-2014 11:00 AM
Whenever I try to print a document from any program, my printer only prints a blank page. I changed the cartriges, thinking they were low, but that was not the issue. When I attempt to print a test page, only yellow prints. On all other documents, the printer goes through the motion of laying down toner, but nothing prints on the page. Could someone please help me to resolve this issue? Thank you.
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Accepted Solutions
02-10-2014 10:02 PM - last edited on 04-20-2016 12:11 PM by OscarFuentes
Hi kriscamp,
Here's the troubleshooting document you'll need. Now even though it's for a c4680 with error message, please try it anyhow - it's got the most steps for cleaning the inks and contacts etc..
http://support.hp.com/us-en/document/c01675471
I would do everything here at least once - except replace the inks with new, that you don't need to do again.
Give it a go, and please let me know if it worked
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***
02-06-2014 10:41 PM
Hi there, which printer model do you have?
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***
02-10-2014 10:02 PM - last edited on 04-20-2016 12:11 PM by OscarFuentes
Hi kriscamp,
Here's the troubleshooting document you'll need. Now even though it's for a c4680 with error message, please try it anyhow - it's got the most steps for cleaning the inks and contacts etc..
http://support.hp.com/us-en/document/c01675471
I would do everything here at least once - except replace the inks with new, that you don't need to do again.
Give it a go, and please let me know if it worked
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***
07-24-2014 07:41 PM
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***
02-17-2015 02:08 PM
Blank pages - I have done everything I can think of; cleaned the copper pieces, replaced all catridges with HP, checked my drivers and wireless connection, and updated my windows firewall. I have McAfee and can't seem to get around it.
Thank you for any help in advance!
Moe
02-18-2015 05:32 PM
Printer showed I need new black cartridge. Puchased and installed. 1st printed page had 3 lines great, next line very light, and then nothing. Tried to print in color, nothing. Tried black and color, nothing. BLANK PAGES ONLY
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