Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Highlighted
Top Student
Posts: 1
Member Since: ‎03-24-2015
Message 1 of 11 (25,803 Views)
Accepted Solution

where do I find my WPS pin for Hp officejet 5740, Having problems setting up printer.

Product Name: HP Officejet 5740
Operating System: Microsoft Windows 8.1 (32-bit)

Where can I find the WPS Pin on my printer? HP officejet 5740? Having problems connecting printer.

 

Accepted Solution

Re: where do I find my WPS pin for Hp officejet 5740, Having problems setting up printer.

Here is your answer. The WPS pin is located on a label on your router. Otherwise you will have to access your routers admin pages and look to find the WPS pin there.
View solution in context
Retired
Posts: 4,704
Member Since: ‎09-03-2013
Message 2 of 11 (25,792 Views)

Re: where do I find my WPS pin for Hp officejet 5740, Having problems setting up printer.

Hi @televor,

 

Welcome to the HP Forums!

 

Hope you are having a good day Smiley Happy

 

To make it a bit better, I'll do my best to help you get that printer connected wirelessly!

 

There's a slightly easier method of connecting the printer to your wireless network that I'd like you to try. If you go to the Wireless Setup Wizard on the printer (as explained at the bottom of Page 82 in the User Guide) and that will connect the printer to your wireless network a little easier.

 

Please let me know how that goes for you and if I can help any further!


Click the “Kudos Thumbs Up" on the right to thank me for responding! Smiley Happy

Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster!


**MissTeriLynn**
I work on behalf of HP
Student
Posts: 1
Member Since: ‎07-17-2015
Message 3 of 11 (25,102 Views)

Re: where do I find my WPS pin for Hp officejet 5740, Having problems setting up printer.

[ Edited ]

Is there any reason you cannot answer the question asked? Giving an alternate solution doesn't help someone that wanted this solution So seriously, please answer the question asked.

Student
Posts: 1
Member Since: ‎10-03-2015
Message 4 of 11 (23,625 Views)

Re: where do I find my WPS pin for Hp officejet 5740, Having problems setting up printer.

Having the same problem with the same printer...

Provost
Posts: 13,593
Member Since: ‎07-30-2012
Message 5 of 11 (23,619 Views)

Re: where do I find my WPS pin for Hp officejet 5740, Having problems setting up printer.

Here is your answer. The WPS pin is located on a label on your router. Otherwise you will have to access your routers admin pages and look to find the WPS pin there.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution .
I worked for HP but now I'm retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Note: There is a 97.2% (increasing) chance the information you seek is in the User Guide/Manual.
Student
Posts: 1
Member Since: ‎10-06-2015
Message 6 of 11 (23,515 Views)

Re: where do I find my WPS pin for Hp officejet 5740, Having problems setting up printer.

I changed from ATT  to Comcast . Now i can not set my HP Officejet 5742 up. I need the WPS Pin.

Provost
Posts: 13,593
Member Since: ‎07-30-2012
Message 7 of 11 (23,493 Views)

Re: where do I find my WPS pin for Hp officejet 5740, Having problems setting up printer.

Just read above.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution .
I worked for HP but now I'm retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Note: There is a 97.2% (increasing) chance the information you seek is in the User Guide/Manual.
Honor Student
Posts: 2
Member Since: ‎11-27-2015
Message 8 of 11 (22,194 Views)

Re: where do I find my WPS pin for Hp officejet 5740, Having problems setting up printer.

[ Edited ]

I have a HP5745 and the WPS pin that members in this forum have asked for relates to the 'direct connect' feature of the printer.  The 'direct connect' printer option appears when adding a printer in Windows, often along with a printer option that connects to a router.   The 'direct connect' printer option begins with 'DIRECT-' w/o the quotes and is used to directly connect to the printer from the pc w/o going thru a router.

 

If the 'direct connect' printer option is selected it will require a pin (WPS pin) that can be found displayed on the screen of the printer.  That is the WPS pin involved with this issue.  HP's verbiage is incorrect and misleading and the pin cannot be found on the printer chassis or in the documentation.

 

If connecting to the printer thru the router is required, then the WPS function of the router is appropriate.  The WPS pin for the router can be found on its webpage (i.e. 192.168.1.1); that security feature  involves  a very different message.  Also one can establish a permanent IP addr on the printer (manual IP) and then use Windows 'add printer' thru use of the IP addr.  There are other ways

 

I use Win 10 and its relationship with the HP printer is not seamless.

Top Student
Posts: 3
Member Since: ‎12-19-2015
Message 9 of 11 (20,818 Views)

Re: where do I find my WPS pin for Hp officejet 5740, Having problems setting up printer.

Tap the wi-fi signal icon once

 

At the bottom-left  of the 'Wireless Summary' screen, tap the cog once

 

Tap 'Wireless Settings' once

 

Tap 'Wi-Fi Protected Setup' once

 

Tap 'Yes' if warning screen that connection already exists appears

 

Tap Pin

 

Retrieve PIN

 

Easy huh?

 

 

 

 

Student
Posts: 1
Member Since: ‎04-30-2016
Message 10 of 11 (12,704 Views)

Re: where do I find my WPS pin for Hp officejet 5740, Having problems setting up printer.

Thank you...thank you...thank you. You sure made it easy.  I was starting to pull hair out of my already bald head. gain I thank you.

ricke5y

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation